About Us
About Aquatic Pets SA
Last Updated: June 2026
Who We Are
Aquatic Pets SA is a proudly South African aquarium and aquatic supplies business based in Pretoria East, Gauteng.
We are passionate about helping hobbyists create healthy, beautiful, and thriving aquatic environments. Whether you are setting up your very first aquarium or managing an advanced freshwater, marine, or pond system, our goal is to provide quality products, trusted advice, and exceptional customer service.
We believe that the aquarium hobby should be enjoyable, educational, and accessible to everyone.
Our Story
Aquatic Pets SA was founded from a genuine passion for fishkeeping and the enjoyment that comes from maintaining successful aquatic ecosystems.
What started as a small local venture has grown into a trusted online store serving customers throughout South Africa. Over the years, we have built strong relationships with hobbyists by providing reliable products, practical advice, and dedicated customer support.
Our mission has always remained simple:
To help our customers achieve healthy aquariums and enjoy the hobby with confidence.
What We Offer
Aquatic Pets SA supplies a wide range of products for freshwater, marine, and pond enthusiasts, including:
Aquarium Equipment
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Filters and filtration media;
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Air pumps and accessories;
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Heaters and temperature control equipment;
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Lighting systems;
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Water testing products and treatments;
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Aquarium maintenance tools.
Fish Foods and Nutrition
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Premium fish foods;
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Pond pellets;
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Shrimp foods;
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Specialty diets for various aquatic species.
Aquatic Plants and Livestock
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Freshwater plants;
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Shrimp and invertebrates;
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Tropical fish;
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Selected aquatic livestock.
Trusted Brands
We stock products from a variety of respected brands, including:
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Red Sea;
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Hygger;
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Dophin;
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Aquael;
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API;
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Aqua Master;
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Takara; and
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Many more leading aquatic brands.
Expert Advice and Support
At Aquatic Pets SA, we believe customer support is just as important as the products we sell.
We are always happy to assist with:
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Product recommendations;
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Aquarium setup guidance;
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Water quality advice;
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Livestock compatibility questions;
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General fishkeeping support.
Customers are welcome to contact us via email or WhatsApp and share photographs of their aquariums for assistance and recommendations.
Nationwide Delivery
We proudly supply customers throughout South Africa using trusted courier partners.
Our team takes great care in packaging orders securely to ensure products arrive safely and in excellent condition.
Our Commitment
At Aquatic Pets SA, we aim to build long-term relationships with our customers based on:
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Quality products;
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Honest advice;
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Competitive pricing;
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Reliable service; and
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A genuine passion for the aquarium hobby.
We are committed to continuously improving our product range and customer experience to better serve the South African aquatic community.
Our Vision
Our vision is simple:
Happy fish, happy customers, and thriving aquatic ecosystems.
Community
We appreciate the support of our growing community of aquarium enthusiasts across South Africa.
We encourage customers to:
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Share photos of their aquariums with us;
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Follow our latest updates and promotions;
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Leave reviews based on their experience; and
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Become part of the Aquatic Pets SA community.
Business Information
Trading Name
Aquatic Pets SA
Physical Address
Shop 11B
11 Havelock Road
Willow Park Manor
Pretoria East
Gauteng, 0184
South Africa
Telephone
061 501 3985
Email Address
Website
Delivery Area
Nationwide delivery throughout South Africa.
Contact Us
If you have any questions regarding products, livestock, or aquarium advice, our team will gladly assist you.
Aquatic Pets SA
Shop 11B, 11 Havelock Road
Willow Park Manor, Pretoria East
Gauteng, 0184
South Africa
Email: info@aquaticpetssa.com
Phone: 061 501 3985
Website: www.aquaticpetssa.com